Dyson UK state on the website that it is next day delivery 7 days a week if ordered by 8pm, twice now I have not received my order next day when ordering before 8pm. First one I ordered before 8pm on a Friday, the shipping label was produced but Dyson did not hand the parcel to DPD until Saturday, this was then kept in the DPD depot until Monday which is when it was delivered when it should have been delivered on the Sunday and the second order I ordered before 8pm on a Saturday, again the shipping label produced and this time whilst it was handed to DPD in time for them to make next day delivery (Sunday) they didn’t and instead delivered it on the Monday again.
The first order was Dyson’s fault next day delivery failed as DPD weren’t handed the parcel until the next day however this should have been delivered on the Sunday, second one was DPD’s fault as this should have also been delivered on the Sunday as they had been handed the parcel in time to do this. Seems to me that Dyson aren’t paying for the relevant Sunday delivery service but maybe think they are