Zone filters and Face Covering attachment | Dyson Community
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Zone filters and Face Covering attachment

  • February 23, 2025
  • 2 replies
  • 68 views

Hello,

How do I buy the replacement filters and the advertised face covering attachment?

If I go into the accessories section, under filters it only shows the filter covers (which are out of stock) and not the actual filters?

Under the section for the face covering attachment it is totally blank?

Thanks

Ray

Best answer by Jack

Hi ​@Stimulant,

Welcome to the Dyson Community!

Parts which aren’t listed online are often available to order directly from Customer Care.

Please visit Dyson.com and click Support to get in touch with the correct team for your region. They should be able to help with your order.

Hope this helps!

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2 replies

ernables
Gold Level Contributor
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  • Gold Level Contributor
  • 102 replies
  • February 23, 2025

it's helpful to know what country you are in. here in the states, accessed through dyson.com, the electrostatic filters are available.

someone not in the US asked this question a few months ago as they were seeing the same thing ( out of stock).

the face covering and ffp2 community options are out of stock on the US site as well.

as you may know, these headphones did not sell well and dyson are obviously not promoting the filtration feature as they used to. it may be weeks/months when these items are available. if you see the “notify me” option on the item you want, i suggest you enter your email to find out whern they are in stock.

i have both headphones and love the zones. had them since launch day.


Jack
Dyson Community Manager
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  • Dyson Community Manager
  • 2027 replies
  • Answer
  • February 27, 2025

Hi ​@Stimulant,

Welcome to the Dyson Community!

Parts which aren’t listed online are often available to order directly from Customer Care.

Please visit Dyson.com and click Support to get in touch with the correct team for your region. They should be able to help with your order.

Hope this helps!


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