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return faulty machine

  • June 4, 2024
  • 1 reply
  • 30 views

I have not received a return email to generate a label and the delivery and pickup is today the support team dealing with me have did everything wrong since contact,if the delivery person refuses to leave me my new hairdryer because of this what do I do next

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1 reply

Jack
Dyson Community Manager
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  • Dyson Community Manager
  • 2021 replies
  • June 4, 2024

Hi @Mary Barrie,

Sorry to hear about your experience so far. Your regional Dyson Customer Care team is best-placed to support you with an update around a returns query. But I’ve reached out directly to take some further details.

I’ll look forward to hearing from you.


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