I got my wash g1 yesterday and went to try it out but the water isn’t doing anything | Dyson Community
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I got my wash g1 yesterday and went to try it out but the water isn’t doing anything

  • August 27, 2024
  • 1 reply
  • 224 views

I got my wash g1 yesterday and went to try it out but the water isn’t doing anything - not going through the unit - it’s like a heavy vacuum cleaner with a water holder on it.  I rang Dyson support and the only option is to leave a message.  No one has returned my call.  I’m really frustrated as I have several Dyson products and love them all but this one and the support is disappointing.

Best answer by Jack

Hi @Flossie

Thanks for getting in touch to let us know about this.

For support, you'll need to talk directly to our Dyson Customer Care experts in your region. 

So we can help resolve things as quickly as possible, please visit Dyson.com and click Support to get in touch with the right Dyson Customer Care team for your region. I’m sorry you’ve had difficulty getting through previously - please do try again.

We'll look forward to speaking with you!

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Jack
Dyson Community Manager
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  • Dyson Community Manager
  • September 3, 2024

Hi @Flossie

Thanks for getting in touch to let us know about this.

For support, you'll need to talk directly to our Dyson Customer Care experts in your region. 

So we can help resolve things as quickly as possible, please visit Dyson.com and click Support to get in touch with the right Dyson Customer Care team for your region. I’m sorry you’ve had difficulty getting through previously - please do try again.

We'll look forward to speaking with you!


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