Dyson Cinetic Big Ball animal 2 hepa filter replacement | Dyson Community
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Dyson Cinetic Big Ball animal 2 hepa filter replacement

  • March 6, 2024
  • 1 reply
  • 342 views

Hello I was wondering what anybody know where I could get a replacement HEPA filter please 

Best answer by Jack

Hi @Shartabb,

Welcome to the Dyson Community!

The Dyson Cinetic Big Ball™ vacuum features oscillating Cinetic™ cyclone tips. They’re so efficient at capturing fine dust they eliminate the need for a pre-motor filter. As long as the machine is used and maintained according to the User guide, the post-motor filters have enough surface area to last the lifetime of the motor in ordinary domestic use.

If you feel the post motor filters in your machine need replacing, you’ll need to speak directly to our Dyson Customer Care experts in your region. Please visit Dyson.com and click the round purple button to launch the Dyson Digital Assistant. Then click the agent icon in the bottom left corner of the chat window to start a live chat conversation with our Customer Care team.

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1 reply

Jack
Dyson Community Manager
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  • Dyson Community Manager
  • 2021 replies
  • Answer
  • March 13, 2024

Hi @Shartabb,

Welcome to the Dyson Community!

The Dyson Cinetic Big Ball™ vacuum features oscillating Cinetic™ cyclone tips. They’re so efficient at capturing fine dust they eliminate the need for a pre-motor filter. As long as the machine is used and maintained according to the User guide, the post-motor filters have enough surface area to last the lifetime of the motor in ordinary domestic use.

If you feel the post motor filters in your machine need replacing, you’ll need to speak directly to our Dyson Customer Care experts in your region. Please visit Dyson.com and click the round purple button to launch the Dyson Digital Assistant. Then click the agent icon in the bottom left corner of the chat window to start a live chat conversation with our Customer Care team.


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