+1Hi
The wheel fell my Dyson v11. I was cleaning up after new years eve and in the morning I found its wheel in my bedroom. I looked at the vacuum and noticed it was missing it. I tried putting it on but no luck.
It doesn't seem broken so I am confused
Please Help...
Best answer by jordanc93
V Ball Assembly won’t fix that. if you look closely where the V Ball is meant to attach some of the plastic where that the screw for the wheel goes into has cracked meaning the only solution will be a whole new floor head which won’t be inexpensive. I can guarantee the plastic that has cracked away will be on the screw on the V Ball. I have had this happen 4 times and 4 times dyson have had to replace the floor head thankfully under warranty.
V Ball Assembly won’t fix that. if you look closely where the V Ball is meant to attach some of the plastic where that the screw for the wheel goes into has cracked meaning the only solution will be a whole new floor head which won’t be inexpensive. I can guarantee the plastic that has cracked away will be on the screw on the V Ball. I have had this happen 4 times and 4 times dyson have had to replace the floor head thankfully under warranty.
+1You mean the neck of it?
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