Hi, I have a V15 Detect Absolute. I can’t remove the canister because it has gotten misaligned. Attached photos below. Is there a way to fix this? 😩
Solved
Misaligned Dyson V15 Canister
Best answer by Jack
Hi
Welcome to the Dyson Community!
I’m sorry to see this has happened to your machine - it looks as if the bin runner and the clear bin were not fully aligned when you last reassembled your machine?
It’s probably best if you speak directly with the Dyson Customer Care team in your region. They should be able to talk you through releasing the bin without causing damage. Please visit Dyson.com and click Support to get in touch with the right Dyson team.
We'll look forward to speaking with you!
This inactive topic has now been automatically closed. For help or advice, please create a new topic.
+13Hi
Welcome to the Dyson Community!
I’m sorry to see this has happened to your machine - it looks as if the bin runner and the clear bin were not fully aligned when you last reassembled your machine?
It’s probably best if you speak directly with the Dyson Customer Care team in your region. They should be able to talk you through releasing the bin without causing damage. Please visit Dyson.com and click Support to get in touch with the right Dyson team.
We'll look forward to speaking with you!
Create a Community account to start contributing.
New here? Register below. To activate you account and be able to post on the community, don't forget to click on the link in your activation email.
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.