I changed my filter on my Dyson Pure Cool link, got wifi connection after pressing the power button for 6 seconds and got the machine to connect with the app. However I needed to reset the filter settings in the app so it shows 100% because it was showing the 2% of the old filter. Is this ok? Everything seems copacetic this far. Thanks!
Solved
is it ok if…
Best answer by Jack
Hi
Thanks for confirming! No, the filter life timer will need to be manually reset when you replace the filter - so it does sound like you’ve followed the correct process here! For Dyson Connected purifiers, the easiest way of doing this is usually via the MyDyson™ app.
Hope this answers your question!
This inactive topic has now been automatically closed. For help or advice, please create a new topic.
+13Hi
Welcome to the Dyson Community!
Apologies but I’m not sure if I’m fully understanding your question - are you able to outline what you need help with?
If you’ve replaced your machine’s filter and then reset the filter life timer within the MyDyson™ app, that’s the process we’d normally recommend following, so everything should be as expected!
Thanks, Jack. I was under the impression that after replacing the filter following the proper protocols, the air purifier would automatically detect filter life.
+13Hi
Thanks for confirming! No, the filter life timer will need to be manually reset when you replace the filter - so it does sound like you’ve followed the correct process here! For Dyson Connected purifiers, the easiest way of doing this is usually via the MyDyson™ app.
Hope this answers your question!
Create a Community account to start contributing.
New here? Register below. To activate you account and be able to post on the community, don't forget to click on the link in your activation email.
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.