Hi,
I recently bought a Dyson Purifier Hot + Cool Formaldehyde and it is not displaying ultrafine particles 0.1 in the app sensors. Am I missing something? Thanks.
(Edited by moderator – tags added)
Solved
Purifier not displaying ultrafine particles 0.1
Best answer by Stuart
Hi
Welcome to the Community.
As this might not be a subject that other Community members can weigh in on, I thought I would reply.
The PM2.5 results shown in the App encompasses particles as small as 0.1 in the reading. The Graphical information on-screen records all particles detected and translates this onto the interactive graph.
As there are a lot of particles encompassed below this reading, it wouldn’t be possible to show them all in the App interface. This is why you don’t see the reading.
If you wanted to read more on how the graphical interface worked, please visit our ‘Explanation of the pollutant levels and colours on the graph’ and ‘Viewing your machine's air quality graphs’ articles.
Thanks,
Stuart
+13Hi
Welcome to the Community.
As this might not be a subject that other Community members can weigh in on, I thought I would reply.
The PM2.5 results shown in the App encompasses particles as small as 0.1 in the reading. The Graphical information on-screen records all particles detected and translates this onto the interactive graph.
As there are a lot of particles encompassed below this reading, it wouldn’t be possible to show them all in the App interface. This is why you don’t see the reading.
If you wanted to read more on how the graphical interface worked, please visit our ‘Explanation of the pollutant levels and colours on the graph’ and ‘Viewing your machine's air quality graphs’ articles.
Thanks,
Stuart
Reply
Create a Community account to start contributing.
New here? Register below. To activate you account and be able to post on the community, don't forget to click on the link in your activation email.
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.