So a couple months after the warranty ended, the $700 air purifier is now a brick. It just displays an exclamation point inside a triangle, won’t do anything else.
Customer service made me jump through email, chat bot, and live chat hoops for days before saying I was SOL with this device. Before I drive an hour to the nearest service center to see what they want to charge me to get this $700 device working again I thought I’d see if anyone had ideas of a better way to get this working. *And yes, I’ll share this experience on TikTok and twitter. What a (super expensive) racket they have going on here.
