I replaced my evaporator after 2 years of use. The humidifier is coming up with the error (pic of evaporator with an arrow going all the way to the top) over and over. The orange filter light at the top is lit up. I press the lit up button, nothing happens. It just shows this pic of the evaporator over and over with the arrow going all the way to the top like it's filling up. Is there a way I can reset, hard reset, what is this machine trying to tell me?
Solved
Evaporator error?
Best answer by Jannat
Hi
Welcome to the Dyson Community!
This sounds like an unusual issue, and it’s not something we can troubleshoot via the Dyson Community forum.
To help pinpoint the cause, our customer care experts will need to guide you through additional troubleshooting checks when you have your Dyson available. They will then discuss repair or replacement options if necessary.
Visit Dyson.com and click "Support" to reach the right Customer Care team for your region.
Feel free to reach out to us in the Dyson community if you need any further advice or support.
We look forward to speaking with you!
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Hi
Welcome to the Dyson Community!
This sounds like an unusual issue, and it’s not something we can troubleshoot via the Dyson Community forum.
To help pinpoint the cause, our customer care experts will need to guide you through additional troubleshooting checks when you have your Dyson available. They will then discuss repair or replacement options if necessary.
Visit Dyson.com and click "Support" to reach the right Customer Care team for your region.
Feel free to reach out to us in the Dyson community if you need any further advice or support.
We look forward to speaking with you!
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