How to get a definitive answer to a V6 Battery question | Dyson Community
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How to get a definitive answer to a V6 Battery question

  • December 9, 2023
  • 1 reply
  • 76 views

Hi.

 

Have a V6 for about 5 years - light use.  MAX mode went on the blink pretty much straight away but the unit has been fine on normal power setting.  Of late, battery performance has dropped off a cliff - it used to do the kitchen/living/stairs and almost two bedrooms if moving quickly.  Now it just does the kitchen before conking out.  

Reading here it seems that although battery end-of-life is the most likely explanation (ergo: replace it), it isn’t necessarily so,

I don’t want to buy a €70 battery only to find the problem is something else.   How do I get a definitive answer?  Dyson’s troubleshoot is pretty useless in this regard,

 

Thanks

Best answer by Anonymous

@Skepto  It does sound like a battery replacement is needed here, although it’s also worth checking your machine for any hidden blockages, and ensuring the filter is clean.

If you need further support after giving this a try, please visit Dyson.com and click Support to get in touch with the right Dyson Customer Care team for your region.

We'll look forward to speaking with you!

 

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  • December 9, 2023

@Skepto  It does sound like a battery replacement is needed here, although it’s also worth checking your machine for any hidden blockages, and ensuring the filter is clean.

If you need further support after giving this a try, please visit Dyson.com and click Support to get in touch with the right Dyson Customer Care team for your region.

We'll look forward to speaking with you!

 


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