Hi- I just purchased a Dyson Animal 2 and when using the long attachments I find it very hard to maneuver. The attachment arm is very rigid due to the attachment within the “arm”. The vacuum also falls over as I am trying to use the attachment.
Is it user error on my part?
Hi
Assuming you are referring to the hose at the rear of the cleaner, are you removing the ‘wand/arm’ completely to vacuum? If you are, a good tip I picked up is to move the cleaner with me. Using the hose as an extension of the machine and not as a separate vacuum.
The best way I can explain it is actually from dysons’ own web page.
You may want to have a look on YouTube to see if the cleaners been set up right. I’d recommend this video.
He author demonstrates the hose, wand and it maximum reach.
Charlie.
Hi
Great inquiry - I can confirm for you that the hose will be rather stiff, when brand new. One tip I often suggest to owners facing the same issue is to fully stretch out the hose, and leave it stretched overnight to help loosen things up a bit. The more the hose is used and stretched, the more pliable it will eventually become, over time. We hope this helps!
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