I have a Dyson v12s submarine since over 1 year and upto now working perfectly. I have noticed that since a week, when I used the wet roller set, the until is not taking the detergent from the unit. I have checked the components such as the cap etc. All seem to be in place, and the mop rotates as well when ON. However the liquid is not taken from the detergent unit and sprayed on the roller mop.
Kindly advise
Thank you
Best answer by Jack
Hi
Welcome to the Dyson Community!
This sounds like an unusual issue, and to help pinpoint the cause we'll need our Customer Care experts to take you through some further troubleshooting checks when you have your Dyson V12s Detect Slim Submarine™ vacuum fully charged and easily to hand. If a replacement part or a repair is needed, they’ll be able to discuss your options with you.
Please visit Dyson.com and click Support to get in touch with the right Dyson Customer Care team for your region.
We'll look forward to speaking with you!
+13Hi
Welcome to the Dyson Community!
This sounds like an unusual issue, and to help pinpoint the cause we'll need our Customer Care experts to take you through some further troubleshooting checks when you have your Dyson V12s Detect Slim Submarine™ vacuum fully charged and easily to hand. If a replacement part or a repair is needed, they’ll be able to discuss your options with you.
Please visit Dyson.com and click Support to get in touch with the right Dyson Customer Care team for your region.
We'll look forward to speaking with you!
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