Hello, I have a question, I’m living in London and my boyfriend ordered dyson aistrait straightener from USA and the plug is different then in our country, I just thinking if I change the all plug with charger from USA, to UK plug and charger , it will work for me ? Because now I don’t know what to do..
(Moderation edit - title updated)
Best answer by Jack
Hi
Welcome to the Dyson Community!
Unfortunately simply replacing the plug wouldn’t resolve this issue. The PRCD plug is an integral part of your Dyson Airstrait™ straightener’s safety and electronic systems, and the machine itself will only be compatible with a 120v current.
You can find out more about travelling with Dyson haircare machines or using them outside of their country of purchase here:
Hope this is useful! If you’d like to discuss this further, please contact our UK Customer Care team by calling 0800 298 0298 (available 8am-8pm from Monday to Friday, and 8am-6pm on weekends), or using the live chat function on Dyson.co.uk
+13Hi
Welcome to the Dyson Community!
Unfortunately simply replacing the plug wouldn’t resolve this issue. The PRCD plug is an integral part of your Dyson Airstrait™ straightener’s safety and electronic systems, and the machine itself will only be compatible with a 120v current.
You can find out more about travelling with Dyson haircare machines or using them outside of their country of purchase here:
Hope this is useful! If you’d like to discuss this further, please contact our UK Customer Care team by calling 0800 298 0298 (available 8am-8pm from Monday to Friday, and 8am-6pm on weekends), or using the live chat function on Dyson.co.uk
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