dyson hairdryer- no power | Dyson Community
Question

dyson hairdryer- no power

  • 5 February 2024
  • 1 reply
  • 29 views

Had my hairdryer for 3 years and had no problems. Plugged it in this morning and it has no power, no lights on...nothing. I have cleaned the filter has advised by videos etc but it is still not working. help!


1 reply

Userlevel 6

@VickyS1989 Thanks for the post.

 

This is sometimes an overheating issue and can be caused by hair being caught in the machine or a power-draw issue. Let’s rule these out.

 

1. Please try this in an another room, and plugged directly into a wall outlet - not any kind of strip.

 

2. Next, let's do a deep clean:

Use a damp lint-free cloth to wipe the inner mesh (IMPORTANT: do not use other cleaning products/solvents or liquids).

Leave the machine to sit for 5 minutes.

Brush the filter mesh firmly with a new or lightly used clean, dry toothbrush for two minutes (be sure to brush the entire filter mesh, brushing up and down and side to side).

Wipe the filter mesh using a dry, lint-free cloth.

Rotate the filter cage back into position, ensuring the correct alignment.

REMINDER: Rotate clockwise to lock before use.

Run the machine for up to one minute.

 

If the above steps don’t resolve it, please contact your local support.

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