How can I order a replacement part for my machine under the Dyson warranty? | Dyson Community
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How can I order a replacement part for my machine under the Dyson warranty?

  • May 20, 2024
  • 1 reply
  • 31 views

Good morning,

 

OnJanuary 20th I bought a Dyson GEN 5 447038-01 Detect Absolute Cordless Vacuum Cleaner - Nickel and blue Sku 700060693 from Donoghy BrossUnfortunately, a piece of it broke off yesterday, I am attaching the pictures. I would like to ask if I can use the warranty in this case? I was always careful with it.

 

Thank you so much.

Have a nice day.

Evelin

[Moderation edit - title updated]

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1 reply

Jack
Dyson Community Manager
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  • Dyson Community Manager
  • 2008 replies
  • May 20, 2024

Hi @Evelin,

Welcome to the Dyson Community!

Sorry to hear part of your machine has broken, but I’m sure we can help. For support, you'll need to talk directly to our Dyson Customer Care experts in your region.

Please visit Dyson.com and click the round purple button to launch the Dyson Digital Assistant. Then click the agent icon in the bottom left corner of the chat window to start a conversation with our Customer Care team.

We'll look forward to speaking with you!


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