Is it possible to reach USA-based customer support? | Dyson Community
Question

Is it possible to reach USA-based customer support?

  • 26 February 2024
  • 0 replies
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I have purchased 3 Dyson products in my life. A vacuum, the air wrap styler, and a fan. All three have broken down in less than 4 years. Most recently, I have tried to get support for my TP01 fan which is giving me an error message. I spent 60+ minutes online chatting with a customer support agent (Moderation edit - personal details removed) who didn’t understand my questions, took super long to respond between messages, and responded in English that didn’t always make sense. It’s frustrating enough to have yet another Dyson product stop working, but then to deal with unhelpful customer support just adds to it. Is there a direct phone number for support agents who are based in the US?


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