Order number: 1505545353 | Dyson Community
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Order number: 1505545353

  • February 28, 2024
  • 1 reply
  • 160 views

Good morning, I have a problem with my order
Order number: 1505545353. The product was supposed to be delivered as a gift on February 29. I don't know why, but one of the packages (free of charge) was delivered on February 21. However, the vacuum cleaner itself is to be delivered on February 29 and I still have not received any shipping confirmation. Can you help me. Regards

Best answer by Jack

Hi @Mati

Thanks for getting in touch to let us know about this. For an update on your order status, you'll need to talk directly to our Dyson Customer Care experts in your region. Here at the Dyson Community, we don’t have access to customer details to provide updates on individual order queries.

Please visit Dyson.com and click the round purple button to launch the Dyson Digital Assistant. Then click the agent icon in the bottom left corner of the chat window to start a conversation with our Customer Care team.

We'll look forward to speaking with you!

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Jack
Dyson Community Manager
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  • Dyson Community Manager
  • 2044 replies
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  • March 4, 2024

Hi @Mati

Thanks for getting in touch to let us know about this. For an update on your order status, you'll need to talk directly to our Dyson Customer Care experts in your region. Here at the Dyson Community, we don’t have access to customer details to provide updates on individual order queries.

Please visit Dyson.com and click the round purple button to launch the Dyson Digital Assistant. Then click the agent icon in the bottom left corner of the chat window to start a conversation with our Customer Care team.

We'll look forward to speaking with you!


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