Recycle your old Dyson vacuum for £100 back - return shipping label not sent | Dyson Community
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Recycle your old Dyson vacuum for £100 back - return shipping label not sent

  • May 20, 2024
  • 1 reply
  • 99 views

I received an email from Dyson Support stating that I would received a further email from Parcelforce containing my pre-paid postage label.

It is over 48 hours after receiving the original email from Dyson Support. I have checked my spam folder and there is no email from Parcelforce. I have received other emails from Parcelforce confirming delivery of the new Dyson vacuum.

There is a 14 day period to do this so I’m raising it here.

Please contact me directly so we can resolve this before the 14 days expires.

 

Best answer by Jack

Hi @vbhalla,

Sorry to hear there’s been difficulty in receiving your returns label - I’ve messaged you directly to take some further information about this.

I’ll look forward to hearing from you. 

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1 reply

Jack
Dyson Community Manager
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  • Dyson Community Manager
  • 2008 replies
  • Answer
  • May 22, 2024

Hi @vbhalla,

Sorry to hear there’s been difficulty in receiving your returns label - I’ve messaged you directly to take some further information about this.

I’ll look forward to hearing from you. 


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