Trade in....do you just send back the basic machine? I can hold on to the tools that came with it? | Dyson Community
Skip to main content
Visit Dyson.com Visit Dyson.com

I’ve been sent a trade in offer and nobody I know wants my V10 as I want to keep all the attachments if I upgrade. What exactly do Dyson expect back if you trade in? Thanks

Hi @Retro_UK,

For our new UK Trade In offer, we’d need you to send us back the main body, wand and floor tool(s) from your current Dyson vacuum to be recycled.

You can keep your smaller accessories if they’re compatible with your newly ordered machine and you’d like to continue to use them. If not, we’ll be able to recycle these along with the other parts.

You can find the full details of the offer and the return and refund process here: https://www.dyson.co.uk/recycle

Hope this helps!

Where do I get the prepaid label from? 

Terms & ConditionsCookie settings