Community Guidelines / Code of Conduct | Dyson Community

Community Guidelines / Code of Conduct

  • 27 May 2021
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We’d like the community to be enjoyable for everyone, so we ask that members are always respectful of each other. Put simply, that we treat others how we’d like to be treated ourselves.

Should it be necessary, our community moderators have full discretion in addressing behaviour that they feel is not in line with our code of conduct. This includes but is not limited to:

  1. Offensive behaviour/Discrimination. Everyone wants to have a positive experience in the Community – so please make sure that you’re not detracting from anyone else's. Refrain from posting anything unlawful, defamatory, seditious, inflammatory, obscene, pornographic, indecent, lewd, harassing, threatening, harmful or abusive. Your opinions are always welcome, but personal attacks and harassment on either the Community or through private messaging are not acceptable.
  2. Swearing. Obscene language is not acceptable and will be removed.
  3. Personal details. Images, phone numbers, addresses, payment information etc will be removed for your own protection.
  4. Advertising/Scams. The Community is provided as a service to Dyson owners and is not intended for the promotion of third-party services, products, websites, or organisations. Please refrain from posting content that would constitute advertising, junk mail, spam, chain letters, political campaigning or any other form of unauthorised solicitation.
  5. Off topic posting. For everyone's benefit, please stay on-topic. Refrain from discussing personal matters, the personal information of others, abusing any company or product, or from posting in a manner unrelated to Dyson products. Don’t post any information that you wouldn’t want to make public. Any information that you post can be obtained and used by others. You post at your own risk and responsibility.
  6. Posting in the Community. When posting within the Community information must be accurate (where they state facts); be genuinely held (where they state opinions); comply with applicable law in any country from which they are posted and not impersonate any person, including an Employee of Dyson, or to misrepresent your identity or affiliation with any person or to otherwise misrepresent the origin of content.
  7. Corresponding with us. Actions and the contents of private exchanges with staff members, moderators or administrators should not be shared or discussed on the public forums. Such material will be removed. If you have questions or comments regarding our actions, contact the forum administrator, staff or moderators through private message.
  8. Dyson Information. Do not post any non-public information about Dyson or any of its affiliates or any other company or person without the proper authorisation to do so. This includes providing the names, addresses and extension numbers of employees of Dyson or any of its affiliates.

Dyson reserves the right to change these Terms and Conditions from time to time at our discretion. These Terms and Conditions apply to all your visits to The Dyson Community, both now and in the future.



Please remember, content (other than from a Dyson Community Manager and/or Moderator) that is posted by other Dyson owners has not been provided or verified by Dyson. If any advice sounds unsafe or incorrect, please do not try it. If you are unsure about any content please flag the post by selecting the three dots in the bottom right hand corner.

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