360 vis software updates needed | Dyson Community
Skip to main content
Solved

360 vis software updates needed

  • January 28, 2025
  • 2 replies
  • 118 views

Hi, I’m on my second 360 vis and I’ve done a lot of homework/troubleshooting regarding the lift sensor false errors. I’ve already adjusted the lift sensitivity to lowest setting, cleaned sensors multiple times and unfortunately I’m still having an issue with floor vents and multicolored area rugs.

It’d be nice if we had a software update that could minimize these false lift alarms. It’s kinda hard to put a restricted area around every floor vent within the house. II’m experimenting with modifying the floor vent covers with some carbon filters to help mitigate this issue. However, I currently don’t have a fix for the multi colored area rug false lift alarms.

 
other than the false alarms, the Vis does a very good job of cleaning the area. Some software tweaks and some app upgrades pertaining to voice control capabilities would be nice. More specifically, assigning routines for cleaning specific zones, being able to reset a false lift sensor alarm remotely etc.

 

Best answer by djcurrier

I had that issue with metal floor vents. I bought new wood ones from Lowe’s and it completely solved my issue with the floor vents. 

View original
Did this article help you find an answer to your question?

2 replies

Forum|alt.badge.img+2
  • Bronze Level Contributor
  • 9 replies
  • Answer
  • February 1, 2025

I had that issue with metal floor vents. I bought new wood ones from Lowe’s and it completely solved my issue with the floor vents. 


  • Novice Member
  • 2 replies
  • February 2, 2025

Same. irobots have 0 problem with floor vents vs. dyson 360 vis even at low setting freaks out on the same vents. also, i notice that the dyson 360vis lack wifi roaming or its really unstable. Is there a place to submit these feature requests vs. hoping someone at dyson is evaluating these posts into a backlog item?


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings