Creating a separate topic, as the previous one was marked as ‘solved'

Bought this robot 21 December.

After a recent update (005 I think? At least that's my current robot firmware) the robot started to die mid-clean, “Couldn't connect” in the app, totally looks like a software crash. If I then press the LCD screen button, it powers on, and I can ask it to continue to clean. It is obviously not a solution, as I want it to clean the house while I'm away. It happens sometimes after 2 mins, sometimes 5 or 10. No correlation with places. And it worked fine for the first week or so!

Also not sure if it is related, but if I send it to clean a particular bedroom, it cannot do it and comes back to dock saying “couldn't complete the clean”. However if I send it to clean hallway, bathroom and the same bedroom, it manages to find it ok. That's been the case for a while, and is not bothering me as much (I'm using auto anyway), but might help with the investigation.

So far what I've done:

1. re-map

2. reinstall the app

3 Remove the robot from the app and erase the data from the robot, and re-connect everything.

Did anyone find any workaround or resolution? Is it a known problem to Dyson? Software or hardware?

Really like the suction power but the robot dying after 5 minutes just completely kills it.