airstraight falling apart | Dyson Community
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airstraight falling apart

  • August 28, 2024
  • 1 reply
  • 73 views

I just purchased this airstraight on Friday of last week. I’ve used twice. The ground fault box is falling apart. I love this tool but disappointed it’s so expensive and falling apart already. Anyone else have this issue? It wasn’t dropped and has been carefully used and put away. 

 

Best answer by Jack

Hi @Aimeekidd,

Welcome to the Dyson Community! 

Sorry to see this has happened - this looks like an unusual issue, and to resolve it under your Dyson guarantee we'll need our Customer Care experts to take some further details.

Please visit Dyson.com and click Support to get in touch with the right Dyson Customer Care team for your region.

We'll look forward to speaking with you!

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1 reply

Jack
Dyson Community Manager
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  • Dyson Community Manager
  • 2086 replies
  • Answer
  • August 29, 2024

Hi @Aimeekidd,

Welcome to the Dyson Community! 

Sorry to see this has happened - this looks like an unusual issue, and to resolve it under your Dyson guarantee we'll need our Customer Care experts to take some further details.

Please visit Dyson.com and click Support to get in touch with the right Dyson Customer Care team for your region.

We'll look forward to speaking with you!


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