I am absolutely disgusted with Dyson. There is nothing thats works. Your online says in stock yet no one can order it, even the staff can't order it. Technical difficulties. That has been the response for 15 days. Told they are looking into it.
The other problem i seem to be getting and I don't understand how it's happened and where Dyson think it's ok to give false information to customers. I was online the day the new red and gold collection went live. It froze my web page for a few seconds (like 5 seconds) I was looking at the plum jasper airwrap, it froze, then took me to the airwrap main page and a new red and gold appeard on the screen. Which wasn't the issue. This was what I was looking for, it said sold out....... how is something sold out the split second it went live. When I called I was told it's very popular and sold out..... hummmmm in like a split second. So I checked the rest of the collection all available to buy. So when I called back I got told its not live yet, this is why it says out of stock...... so I have been checking constantly, as i love the colour on this... when i then use chat to inquire about it. I am told it's so popular sold out in Seconds, don't know when it's coming back. Yet Europe and USA all have it in stock.... today I am told its sold out on 3 occasions in the last week..... I explained I have the notify me, yet I have had no notification it's in stock.... I can't fathom why they lie. I'd rather they say, it's not up for sale yet. In the next 4 days it will be live. Why give different information.
