I have been a loyal Dyson customer for several years. Not any more. The customer service operations are a disgrace. Currently Dyson has c£700 of my money held and no sign of a refund. I have been waiting 2 weeks despite several calls for a customer service manager to ring me back : nothing. When ordering on line don’t expect any acknowledgement of any issues if you need to return items Dyson just don’t bother . They literally do not know how to manage a compliant. So I’m leaving the community now I have said my piece, basically don’t buy a Dyson as you can’t rely on anyone to resolve any issues
Solved
diabolical service
Best answer by Jack
Hi
I did reply to you directly on 12 July to request some further details.
I haven’t heard back from you - if you still need support, please do respond as requested.
This inactive topic has now been automatically closed. For help or advice, please create a new topic.
+13Hi
I did reply to you directly on 12 July to request some further details.
I haven’t heard back from you - if you still need support, please do respond as requested.
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