I have the ceramic pink Dyson airwrap which got stolen along with the smoothing brush and coanda smoothing statement when on holiday. I’m looking to replace these parts, I have called Dyson uk and contacted them on the website and none of them understand me and ask to troubleshoot my machine (even though I have said multiple times it has been stolen). Is there a British person I can speak to about this to purchase the replacements.
it’s literally so unnecessarily difficult to talk to them.
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Hi
Welcome to the Dyson Community, and thanks for letting us know about this.
I’ve reached out directly to take some further information. Please check your Dyson Community private message inbox and provide the details requested.
I’ll look forward to hearing from you.
Hi
Just to follow up, our UK team should now have been in touch with you to help resolve this situation?
I’m glad we’ve been able to sort things out, but you’re welcome back here at the Dyson Community if you need further support or advice at any point!
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