how can i get a refund? | Dyson Community
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how can i get a refund?

  • January 31, 2025
  • 1 reply
  • 41 views

Has anyone had issues getting a refund from Dyson? I returned my air straight 14 days ago as of yesterday and should have received a refund. One person in the live chat last night said that the refund has been processed and to contact my bank, but couldn’t give me a confirmation email or anything. So I called today and was told that the refund hasn’t been processed (which it should have been since it’s been 14 days), so they would reach out to the return department and request a refund that would take an additional 7-10 days. I feel like I’m getting the run around. How could I get a refund without constantly having to check in?

Best answer by Lubhani

Hi ​@Kth7,

Welcome to the Dyson Community, and thank you for bringing this to our attention.

I have reached out directly to gather some further information. Please check your Dyson Community private message inbox and provide the requested details.

I look forward to hearing from you!

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1 reply

Lubhani
Community Moderator
  • Dyson Community Moderator
  • 14 replies
  • Answer
  • January 31, 2025

Hi ​@Kth7,

Welcome to the Dyson Community, and thank you for bringing this to our attention.

I have reached out directly to gather some further information. Please check your Dyson Community private message inbox and provide the requested details.

I look forward to hearing from you!


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