Hi - Has anyone had an issue with DPD losing an order and then when contacting Dyson they advise that you have to get in contact with DPD and sort it yourself? I was informed that by customer service even though I explained as they are the primary account holder they would need to open an investigation.
I asked for this in an email and never received one. £500 on an air wrap down the drain.
Hi
Welcome to the Dyson Community, and thanks for letting us know about this.
I’ve reached out directly to take some further information.
I’ll look forward to hearing from you.
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