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my order was canceled

  • November 28, 2024
  • 1 reply
  • 184 views

I ordered a Dyson hair dryer and the money has been deducted from my bank card, but I received over 10 emails saying that my order was cancelled. I need help immediately.

Best answer by Jack

Hi ​@Samuel,

Thanks for getting in touch to let us know about this. For support, you'll need to talk directly to our Dyson Customer Care experts in your region. Here at the Dyson Community, we don’t have access to customer details and can’t intervene with individual order status requests.

So we can help resolve things as quickly as possible, please visit Dyson.com and click Support to get in touch with the right Dyson Customer Care team for your region.

We'll look forward to speaking with you!

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1 reply

Jack
Dyson Community Manager
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  • Dyson Community Manager
  • 2044 replies
  • Answer
  • December 11, 2024

Hi ​@Samuel,

Thanks for getting in touch to let us know about this. For support, you'll need to talk directly to our Dyson Customer Care experts in your region. Here at the Dyson Community, we don’t have access to customer details and can’t intervene with individual order status requests.

So we can help resolve things as quickly as possible, please visit Dyson.com and click Support to get in touch with the right Dyson Customer Care team for your region.

We'll look forward to speaking with you!


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