I was forced to dispute the charge with my credit card today since I had to put in a second request for a refund for a product that never arrived in January. My first request was 1/30. The scripted chat is less than helpful and the agent told me I had to wait another 5-7 business days for my refund to be approved. Correction...my second refund request to be approved. What?!? I’m not sure I will purchase directly from Dyson again.
Solved
Second request for refund
Best answer by Jannat
Hi
Welcome to the Dyson Community, and thanks for letting us know about this.
I’ve reached out directly to take some further information. Please check your Dyson Community private message inbox and provide the details requested.
I’ll look forward to hearing from you.
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Hi
Welcome to the Dyson Community, and thanks for letting us know about this.
I’ve reached out directly to take some further information. Please check your Dyson Community private message inbox and provide the details requested.
I’ll look forward to hearing from you.
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