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After market parts

  • February 18, 2025
  • 1 reply
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Anyone have a good source for aftermarket Dyson parts because surprise it isn't Dyson. I have an absolute+ first gen Dyson. Worked great until 6 months after the 2 year warranty ran out. Come to find out they are on gen 5 (which if you are already 5 generations deep on an outside sounds like you may have some issues).

I need a new motor/screen and don't feel like spending an additional $330 on a vacuum I already dropped $1000 on. Dyson forces you to buy the motor plus all the other plastic around it despite none of that being broked. I think it's reasonable for a customer to expect that a $1000 vacuum would have a longer lifespan, based on my conversations with customer service I guess they don't...I have to admit I'm more than a little frustrated with Dyson forcing you to buy all the other components just replace the motor. The only rationale is it's either a bad design or straight up predatory but not shocking for a company that charges $1000 for a vacuum not even manufactured in the USA. It's either fix it or at this point I'd rather spend the money on a new vacuum based on Dysons excellent (*sarcasm*) customer service.

Fair warning to anyone looking to buy a Dyson…

 

Best answer by aastha.27

Hi ​@JM720,

Welcome to the Dyson Community, and thanks for letting us know about this.

I’ve reached out directly to take some further information. Please check your Dyson Community private message inbox and provide the details requested.

I’ll look forward to hearing from you.

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Aastha
Community Moderator
  • Dyson Community Moderator
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  • February 21, 2025

Hi ​@JM720,

Welcome to the Dyson Community, and thanks for letting us know about this.

I’ve reached out directly to take some further information. Please check your Dyson Community private message inbox and provide the details requested.

I’ll look forward to hearing from you.


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