Hi All,
How can I replace gen5 detect charger in UK ? ,customer service don’t seem to know when it will be available and don’t know how long.
Many Thanks,
Perch
(Moderation Edit - Tags Added/Category Updated)
Solved
Gen5 detect (UK Version) charger - Where to purchase?
Best answer by samwise
I have it on good authority that Dyson hold the sale of their spare parts on the website for newly released items. If there’s a fault or an issue that stops a new machine from working, they exchange or send a part only via the telephone. This way they are able to track and support on trends.
I’d suggest calling Dyson directly, having them either replace the part or send you a new machine.
If Dyson don’t have stock, I’d visit another retailer. They have a list of recommended retailer. You’d have to pay for a replacement.
I’d ask Dyson to place one on back order, that way you’ll get it once stock is available.
I have it on good authority that Dyson hold the sale of their spare parts on the website for newly released items. If there’s a fault or an issue that stops a new machine from working, they exchange or send a part only via the telephone. This way they are able to track and support on trends.
I’d suggest calling Dyson directly, having them either replace the part or send you a new machine.
Reply
Rich Text Editor, editor1
Editor toolbars
Press ALT 0 for help
Create a Community account to start contributing.
New here? Register below. To activate you account and be able to post on the community, don't forget to click on the link in your activation email.
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.