Identify stick vac please for rplacement battery | Dyson Community
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Identify stick vac please for rplacement battery

  • January 15, 2025
  • 2 replies
  • 115 views

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Can someone identify this vac?  I can’t because it has a replacement battery so cant find model number.  the replacement never worked so finally getting around to buying new battery if I only knew which one.  Thank goodness for this site!

 

Rebecca

Best answer by Jack

Hi ​@rsh916,

Welcome to the Dyson Community!

We should be able to help - a clear photo of your machine would be really useful, as without the serial number this would be the simplest way of identifying your Dyson vacuum.

You should be able to find the original serial number on the User guide included with the machine. If you registered your purchase via the Dyson website or in the MyDyson™ app, you should also be able to find the serial number there.

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2 replies

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  • Author
  • Novice Member
  • 3 replies
  • January 15, 2025

Don;t know how to add pic.  All silver with purple filter ontop


Jack
Dyson Community Manager
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  • Dyson Community Manager
  • 2044 replies
  • Answer
  • January 17, 2025

Hi ​@rsh916,

Welcome to the Dyson Community!

We should be able to help - a clear photo of your machine would be really useful, as without the serial number this would be the simplest way of identifying your Dyson vacuum.

You should be able to find the original serial number on the User guide included with the machine. If you registered your purchase via the Dyson website or in the MyDyson™ app, you should also be able to find the serial number there.


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