Uncertain Defect on Dyson V12 Detect Slim Defect - Thoughts? | Dyson Community
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Uncertain Defect on Dyson V12 Detect Slim Defect - Thoughts?


Hi All,

Recently I bought a new Dyson V12 Detect Slim and found out something which I am not sure whether it is kind of defect or not. Functionally, the V12 has worked well so far, and I am just curious of what I have discovered. in the following red circles it seems that the edge is not such smooth. Is it normal ??

Appreciate your feedback. 

  

 

Best answer by Anonymous

Hi @Te Chuan 

Thank you for raising this with us. 

The mesh over the filter cover is aligned straight.

The machine will not give you any technical or functional difficulties.

If you wish to have this looked into kindly contact our customer service team, they will provide you with the best possible solution.

Please get in touch via our WhatsApp channel and one of our teams will be happy to discuss the next steps. To do this, simply click on our Guides and manuals link, navigate to the ‘Contact us’ section of the page and select ‘Start a WhatsApp conversation’.  

Regards,

View original

  • August 21, 2023

Hi @Te Chuan 

Thank you for raising this with us. 

The mesh over the filter cover is aligned straight.

The machine will not give you any technical or functional difficulties.

If you wish to have this looked into kindly contact our customer service team, they will provide you with the best possible solution.

Please get in touch via our WhatsApp channel and one of our teams will be happy to discuss the next steps. To do this, simply click on our Guides and manuals link, navigate to the ‘Contact us’ section of the page and select ‘Start a WhatsApp conversation’.  

Regards,


  • Bronze Level Contributor
  • August 21, 2023

Normal. Probably part of the manufacturing. Mine has it, 2 year plus, nothings wrong with it so far! If it causes an issue or the suction starts to suffer, speak to Dyson 😎


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