DC23 Spare Parts - Where to buy? | Dyson Community
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DC23 Spare Parts - Where to buy?

  • October 12, 2023
  • 1 reply
  • 58 views

I have been following the Dyson (AU) page for 2 years now and spare parts for our DC23 remain out of stock (I have clicked on the notify me bar but have had no notification to date). Will you ever stock replacement dust bowls and wand handles/hoses again, or should I buy from eBay or elsewhere?

Best answer by Anonymous

Hi @Keith Simmons

Thanks for highlighting. 

As per the US Support page: https://www.dyson.co.uk/support/vacuum-cleaners/cylinders/dc23. Unfortunately we no longer provide servicing or replacement parts for this machine.

As this model is considered a retired, spare parts won’t be re-stocked as a direct purchase via Dyson. 

We have a list of recommended retails who may stock parts, if not, an Online search may yield results. 

Please refer to our How to: Order spare parts and accessories | Dyson Community article for further support. 

Adam. 

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  • October 12, 2023

Hi @Keith Simmons

Thanks for highlighting. 

As per the US Support page: https://www.dyson.co.uk/support/vacuum-cleaners/cylinders/dc23. Unfortunately we no longer provide servicing or replacement parts for this machine.

As this model is considered a retired, spare parts won’t be re-stocked as a direct purchase via Dyson. 

We have a list of recommended retails who may stock parts, if not, an Online search may yield results. 

Please refer to our How to: Order spare parts and accessories | Dyson Community article for further support. 

Adam. 


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