I just bought this brand new Dyson TP09 Formaldehyde from Amazon Prime Day. Does anyone know if it’s suppose to be making this motor sound? It’s not quiet at all and pretty loud. I posted a video below.
Best answer by Anonymous
View originalThis topic was closed to comments. To ask a question, please create a new topic.
A
Hi.
It’s hard to tell from the video, but it doesn’t jump out as sounding abnormal.
Here’s a quick test you can do on the perform:
Scale the fan speed up and down using the remote and the sound should move up and down relatively smoothly in a gradient.
The sounds to listen for would be a whine/whistle sound (usually indicated of a filter being placed incorrectly) or a grinding noise (which would be a motor alignment issue needing a repair).
Further support for both can be found through our online support, simple use our Dyson Support link to get started.
Once here, navigate to the 'Support' option in the top navigation bar and select your machine from the on-screen options.
Adam
That is very much not normal. That sounds like a motor issue to me, I’d get it swapped out or repaired if you can
Create a community account to start contributing.
New here? Register below. To activate you account and be able to post on the community, don't forget to click on the link in your activation email.
Login to the community
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.