The normal function works fine but the heater doesn’t work and it has to be unplugged a significant amount of time and the time it takes to shut off is less than 10 minutes probably less than five also it randomly sets itself to 25° heating
Solved
my HP03 isn’t working properly
Best answer by Jack
Hi
If your Dyson heater purifier shows either a flashing or solid ‘E’ on the LCD display, please unplug your machine for 30 seconds, then reconnect it to the power supply.
- Make sure it’s plugged directly into a wall socket, and not into an extension lead/power strip.
- Make sure the plug is fully and securely inserted into the socket, as an intermittent power connection can trigger an error.
This should resolve the issue, but if not please visit Dyson.com and click Support to get in touch with the right Dyson Customer Care team for further help.
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+13Hi
Welcome to the Dyson Community!
This sounds like an unusual issue, and isn't something we'll be able to troubleshoot via the Dyson Community forum.
To help pinpoint the cause we'll need our Customer Care experts to take you through some further troubleshooting checks when you have your Dyson Pure Hot+Cool™ easily to hand. If a repair is needed, they’ll be able to discuss your options with you.
Please visit Dyson.com and click Support to get in touch with the right Dyson Customer Care team for your region.
We'll look forward to speaking with you!
Jack wrote:
Hi
Welcome to the Dyson Community!
This sounds like an unusual issue, and isn't something we'll be able to troubleshoot via the Dyson Community forum.
To help pinpoint the cause we'll need our Customer Care experts to take you through some further troubleshooting checks when you have your Dyson Pure Hot+Cool™ easily to hand. If a repair is needed, they’ll be able to discuss your options with you.
Please visit Dyson.com and click Support to get in touch with the right Dyson Customer Care team for your region.
We'll look forward to speaking with you!
Also recently had a solid E and a flashing red ring around the power button from looking at the manual I would assume that basically means it’s broken
+13Hi
If your Dyson heater purifier shows either a flashing or solid ‘E’ on the LCD display, please unplug your machine for 30 seconds, then reconnect it to the power supply.
- Make sure it’s plugged directly into a wall socket, and not into an extension lead/power strip.
- Make sure the plug is fully and securely inserted into the socket, as an intermittent power connection can trigger an error.
This should resolve the issue, but if not please visit Dyson.com and click Support to get in touch with the right Dyson Customer Care team for further help.
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