To maintain optimal performance, the machine’s filter(s) should be washed at least once a month.
Instructions on the filter maintenance, including a step-by-step guide, can be found through the below resources.
- The In-App product guide
- The machine user manual
- Dyson’s online support
- Dyson official YouTube channel
In-App product guide
Once your machine is connected, navigate to the home-screen, selecting the ’Settings’ settings icon in the top right, then select ‘Using your robot’.
From here, navigate through to the ‘Looking after your robot’ section, following the on-screen instructions on how to wash and dry the filters.
The user manual
Don’t worry if you don’t have a physical copy of your machine’s user manual, a virtual copy of it can be downloaded from the local website.
Using the Guides and manuals link, select your machine from the options available and navigate through the page until you reach the ‘User manual’ section. Click on it to begin the download.
Once downloaded, simply view the instructions on filter maintenance.
Online Support
Dyson’s online support enables users to not only troubleshooting potential issues with their machine(s), but offers a host of useful content, such as the steps needed to wash the machine filter(s).
These steps are hosted in the ‘Guides and helpful tips’ section on the machines product page.
Using the Guides and manuals link, select your machine from the options available and navigate through to the ‘Guides’ page. Here you will find on-screen instructions on the filter maintenance.
YouTube
The Dyson YouTube channel hosts a vast amount of content that can support on this process. As well as those that provide tips on using, maintaining, and getting the best out of your Dyson machine. Simply use the on-screen search option or navigate through the playlists to start viewing these. Alternatively, watch one of our maintenance videos below:
Dyson 360 VisNav
robot vacuum
Dyson 360 Heurist robot vacuum
If you still need help, feel free to post a question to our wider community. The best place to do this is in our Ask the Community forum.