one of the flanges has snapped off and it’s only made of brittle plastic. only spare part seems to be entire motor assembly.
Only parts that include it are the entire main body and that isn’t even in stock.
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Julia S. Nope. At least not directly from Dyson. You might have better luck from a stockist or a 3rd-party retailer.
Hey
If you’re referring to the highlighted red release catch in the image, we do have this in stock, and like you say a replacement main body would be required.
Here’s a link to the part required: https://www.dyson.co.uk/support/journey/spare-details.965774-01
Please get in touch via our WhatsApp channel and one of our team will be happy to discuss the next steps in placing the order for you. To do this, simply click on our Guides and manuals link, navigate to the ‘Contact us’ section of the page and select ‘Start a WhatsApp conversation’.
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