Supersonic hair dryer stopped working | Dyson Community

Supersonic hair dryer stopped working

  • 27 December 2022
  • 1 reply

The first time I used the hair dryer it runs for about 5-10 seconds then just cuts out, and takes a while before it will start again then cuts out again, anyone else have this issue? 


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Best answer by Dyson Community Moderator 27 December 2022, 16:12

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Userlevel 7
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Hey @Zdogg77 

This is not normal behavior. More often than not, when a dryer shuts off, it’s due to an overheating issue. The most common cause of that is the filter, and you can read more about machine maintenance here

However, a brand-new dryer should not be performing in this manner. If you are holding the dryer with your hand covering the filter vent at the bottom, that could cause the dryer to overheat and shut off. Or, if using in an outlet not suited to the dryer’s voltage can also cause problems. 

Please get in touch via our local WhatsApp channel, where one of our team will be happy to discuss the next steps. To do this, simply click on our Guides and manuals link, navigate to the ‘Contact us’ section of the page and start a WhatsApp conversation.

If you'd prefer, you're welcome to call the Dyson Helpline to speak with our experts directly. You can find their number in the ‘Contact us’ section of the page.