My Dyson Vis Nav is having some weird Mapping Glitches - Suggestions welcome. | Dyson Community
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My Dyson Vis Nav is having some weird Mapping Glitches - Suggestions welcome.


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  • Bronze Level Contributor

It seems it didn't line up the dirt spots correctly with the Door way and Kitchen area. 

Best answer by Anonymous

WoodenMan wrote:

Robot owner for 2+ years. I’ve legitimately never seen this before! Have you tried remapping? 

This! If it doesn’t work, start from scratch. All the support team will have you do is the very same! Reset the unit, redownload the software and monitor it.

If it continues, I am sure one of the team here, maybe even @Andrew.N will hep you out directly. He’s one of the community specialist for the Dyson Robots.

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  • August 25, 2023

Robot owner for 2+ years. I’ve legitimately never seen this before! Have you tried remapping? 


  • August 27, 2023

@Kaelan It may be useful to re-map.

This might be because your robot had difficulties traversing the floor of a room, or if it was interrupted during mapping. The robot will not cover the same bit of floor more than once. However, it may sometimes revisit an area if the path it took meant that it missed part of the floor the first time around.

If that doesn’t do it, I’d recommend contacting a live support agent for assistance here.

 

  • August 27, 2023
WoodenMan wrote:

Robot owner for 2+ years. I’ve legitimately never seen this before! Have you tried remapping? 

This! If it doesn’t work, start from scratch. All the support team will have you do is the very same! Reset the unit, redownload the software and monitor it.

If it continues, I am sure one of the team here, maybe even @Andrew.N will hep you out directly. He’s one of the community specialist for the Dyson Robots.


  • August 27, 2023

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