My Dyson Vis Nav is having some weird Mapping Glitches - Suggestions welcome. | Dyson Community
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My Dyson Vis Nav is having some weird Mapping Glitches - Suggestions welcome.

  • 25 August 2023
  • 4 replies
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It seems it didn't line up the dirt spots correctly with the Door way and Kitchen area. 

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Best answer by Anonymous 27 August 2023, 23:25

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Robot owner for 2+ years. I’ve legitimately never seen this before! Have you tried remapping? 

@Kaelan It may be useful to re-map.

This might be because your robot had difficulties traversing the floor of a room, or if it was interrupted during mapping. The robot will not cover the same bit of floor more than once. However, it may sometimes revisit an area if the path it took meant that it missed part of the floor the first time around.

If that doesn’t do it, I’d recommend contacting a live support agent for assistance here.

 

Robot owner for 2+ years. I’ve legitimately never seen this before! Have you tried remapping? 

This! If it doesn’t work, start from scratch. All the support team will have you do is the very same! Reset the unit, redownload the software and monitor it.

If it continues, I am sure one of the team here, maybe even @Andrew.N will hep you out directly. He’s one of the community specialist for the Dyson Robots.

Start here: Power Cycling/Restarting/Resetting' the robot | Dyson Community