Hi everyone! In the last couple of months, my volumizing brush head has been burning the ends of my hair. Thankfully, I contacted Dyson and they were more than willing to send me a replacement. Am I the only one with this issue? I purchased my machine in 2021.
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Best answer by SalonSally
Heyyyyy! š
Weāve got three Airwraps. Iād say our team uses them between 8 - 10 times a day. Weāve never had this happen or heard of this happening from our clients. Very strange.
Weāre talking in the salon. Is it possible youāre holding it on your hair for too long or constantly using the higher heat setting with little product when trying to fix the style in place?
Remember hair health is tied to your own, if itās just started to happen, maybe your hairs too dry or brittle. You could trying hydrating more, washing it less and using heat protector when styling š!
Weād love to hear how you get on with the new one from Dyson!
Team Sally.
I canāt say Iāve had this problem or heard of it before today š¤! How exactly did it burn your ends? Was it caused through the use of hair product? I was told that they weren't meant to overheat past a certain temperate?? šŖ
+5Heyyyyy! š
Weāve got three Airwraps. Iād say our team uses them between 8 - 10 times a day. Weāve never had this happen or heard of this happening from our clients. Very strange.
Weāre talking in the salon. Is it possible youāre holding it on your hair for too long or constantly using the higher heat setting with little product when trying to fix the style in place?
Remember hair health is tied to your own, if itās just started to happen, maybe your hairs too dry or brittle. You could trying hydrating more, washing it less and using heat protector when styling š!
Weād love to hear how you get on with the new one from Dyson!
Team Sally.
Heyyyya
Yep! Youāre right! The Dyson site states **Measures airflow temperature over 40 times a second, intelligently controlling the heating element to keep the temperature under 150Ā°C/302Ā°F. Preventing extreme heat damage.
I still wouldnāt rule it out happening!! There could be other contributing factors!!
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