Dyson Robot 360 - Possible battery issues | Dyson Community
Skip to main content
Solved

Dyson Robot 360 - Possible battery issues


  • Novice Member
  • 2 replies

im arguing with myself here but i think i know the answers.  Recently my 360 has began to stop for no reason saying it needed to return to dock.  If i run a small zone, it will sound as if it is trying to go to max but then dropping down to quiet.  I've cleaned the filters and although the battery indicator is full and showing charging when it should. I suspect the battery is shot.  anyone experienced this?

 

(Moderation Edit - Tags Added)

Best answer by Anonymous

The battery has to be the cause. How old is it? 

You could give the machine an overhaul, they say washing the filters etc on the stick vacs help with prolonging battery life. Maybe it has the same effect on the robots? 

 

View original
Did this article help you find an answer to your question?
This inactive topic has now been automatically closed. For help or advice, please create a new topic.

7 replies

  • 0 replies
  • March 22, 2023

Mmm I’d be inclined to agree. The battery might be on it’s way out. It would explain the lack of running time before a recharge.

You mentioned the increase/decrease in noise. It’s not running in the highest power mode is it? Can you set it to a lower mode? Robot's cleaning modes | Dyson Community.


  • Author
  • Novice Member
  • 2 replies
  • March 22, 2023
Kibbleb wrote:

Mmm I’d be inclined to agree. The battery might be on it’s way out. It would explain the lack of running time before a recharge.

You mentioned the increase/decrease in noise. It’s not running in the highest power mode is it? Can you set it to a lower mode? Robot's cleaning modes | Dyson Community.

It’s set at max in the app.  But doesn’t stay on max now.  It used to.  It defaults to quiet.  I’m thinking it’s clever enough to realise max will deplete what’s left in the battery


  • 0 replies
  • Answer
  • March 22, 2023

The battery has to be the cause. How old is it? 

You could give the machine an overhaul, they say washing the filters etc on the stick vacs help with prolonging battery life. Maybe it has the same effect on the robots? 

 


  • Author
  • Novice Member
  • 2 replies
  • June 14, 2023

Unfortunately a new battery didn’t fix the issue.  I put it away and forgot all about it


  • 0 replies
  • June 15, 2023
liamc wrote:

Unfortunately a new battery didn’t fix the issue.  I put it away and forgot all about it

Maybe an internal/software fault. Have you tried to factory reset it and download the software patch manually? 


  • 0 replies
  • June 15, 2023

  • 0 replies
  • June 15, 2023

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings