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Dyson Nural Presentation box

  • September 15, 2024
  • 7 replies
  • 795 views

I just bought Dyson Nural (Ceramic Patina/Topaz), it does not come with presentation case. I want to buy it separately but i’m confused, which presentation box fits it? 

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7 replies

Jack
Dyson Community Manager
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  • Dyson Community Manager
  • 2044 replies
  • September 17, 2024

Hi @nukirorry,

Welcome to the Dyson Community!

The Presentation case for the Dyson Supersonic Nural™ hair dryer may not be available to order separately in every market yet. 

Please can you let us know which country you’re based in so we can point you to the right section of your local Dyson website to check?


  • Author
  • Novice Member
  • 3 replies
  • September 17, 2024

I talked to support yesterday and he said Dyson Supersonic r™ presentation case will fit Nural 🫣


Jack
Dyson Community Manager
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  • Dyson Community Manager
  • 2044 replies
  • September 17, 2024

Hi @nukirorry,

Thanks for your reply - unfortunately this is not correct.

The Dyson Supersonic r™ hair dryer is a new format of Dyson hair dryer, with it's own Presentation case to accommodate the new machine and accessories shapes. The Dyson Supersonic Nural™ hair dryer and its accessories will not fit as intended.


  • Author
  • Novice Member
  • 3 replies
  • September 17, 2024

ohh I was about to order it 😔 So there is no way for me😭


Jack
Dyson Community Manager
Forum|alt.badge.img+13
  • Dyson Community Manager
  • 2044 replies
  • September 17, 2024

Hi @nukirorry,

If you can confirm what country you’re based in, we can see what’s currently available locally.

 


  • Author
  • Novice Member
  • 3 replies
  • September 17, 2024

I’m in Georgia. But if it’s avaliable in different country I can order


Jack
Dyson Community Manager
Forum|alt.badge.img+13
  • Dyson Community Manager
  • 2044 replies
  • September 18, 2024

Hi @nukirorry,

Thank you for confirming!

At this time, there isn’t a local retailer we can recommend for sourcing a suitable Presentation case from within Georgia.

We advise against purchasing Dyson products from one country for use in another. We don’t offer an international warranty, and it can make it extremely difficult for us to provide support in the event of a breakdown.

I’m sorry we can’t help further with this particular request.


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