V15 Purchased from COSTCO, would like Dyson Submarine™ wet roller head as an accessory | Dyson Community
Skip to main content
Solved

V15 Purchased from COSTCO, would like Dyson Submarine™ wet roller head as an accessory

  • September 20, 2023
  • 1 reply
  • 2646 views

I have recently Purchased V15 from COSTCO last month August 2023, would like Dyson Submarine™ wet roller head as an accessory. Went will it be available? 

Best answer by Bob

Out of luck @Robert H Weinstein, unless the model comes with it, it won’t work. They’ve not made it backward compatible. 

Dyson official line - Is the V15 Submarine head cross-compatible?

“Only those products sold with the Dyson Submarine™ wet roller head have the software needed to intelligently switch between wet and dry cleaning. Previous software is not compatible with wet floor cleaning.”

“We don’t currently sell the wet roller head separately as an accessory.”

View original
Did this article help you find an answer to your question?
This inactive topic has now been automatically closed. For help or advice, please create a new topic.

1 reply

  • Bronze Level Contributor
  • 105 replies
  • Answer
  • September 20, 2023

Out of luck @Robert H Weinstein, unless the model comes with it, it won’t work. They’ve not made it backward compatible. 

Dyson official line - Is the V15 Submarine head cross-compatible?

“Only those products sold with the Dyson Submarine™ wet roller head have the software needed to intelligently switch between wet and dry cleaning. Previous software is not compatible with wet floor cleaning.”

“We don’t currently sell the wet roller head separately as an accessory.”


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings