V10 power level switch | Dyson Community
Skip to main content
Visit Dyson.com Visit Dyson.com
Jack
Dyson Community Manager
3 years ago
Solved

V10 power level switch

M
  • MWild
  • Rookie Member
  • 1 reply

Hi all, 

I could do with some help.

I have just repaired a broken trigger switch on my V10, I carefully took the cleaner apart, repaired the switch then carefully put it back together again. But after I had re-assembled it, the machine/trigger repair worked great but for the power setting. no matter where the switch was MAX, MID or LOW, it was functioning on MAX all the time and I am unsure why?

I took it apart again, to look if the switch was not locating inside or something, but it looks like a sensor rather than a physical switch!?

Can anyone help and tell me why the power is stuck on MAX?...and more importantly, how I fix it?...is it some sort of reset?

 

Your help would be gratefully received.

Best answer by Jaswinder

Hi ​@Kanka,

Welcome to the Dyson Community!

This sounds like an unusual issue, and it’s not something we can troubleshoot via the Dyson Community forum.

To help pinpoint the cause, our customer care experts will need to guide you through additional troubleshooting checks. They will then discuss repair or replacement options if necessary.

Visit Dyson.com and click "Support" to reach the right Customer Care team for your region. Feel free to reach out to us in the Dyson community if you need any further advice or support.

We look forward to speaking with you!

View original
Did this article help you find an answer to your question?

4 replies

K
  • Kanka
  • New Member
  • 2 replies
  • March 9, 2025

Hi, did you manage to solve the problem, I have exactly the same problem after replacing my switch.

M
  • MWild
  • Author
  • Rookie Member
  • 1 reply
  • March 9, 2025

No I didn’t. We ended up getting rid of it and buying a cordless Henry…..much better.

Jaswinder
Community Moderator
  • Jaswinder
  • Dyson Community Moderator
  • 62 replies
  • Answer
  • March 9, 2025

Hi ​@Kanka,

Welcome to the Dyson Community!

This sounds like an unusual issue, and it’s not something we can troubleshoot via the Dyson Community forum.

To help pinpoint the cause, our customer care experts will need to guide you through additional troubleshooting checks. They will then discuss repair or replacement options if necessary.

Visit Dyson.com and click "Support" to reach the right Customer Care team for your region. Feel free to reach out to us in the Dyson community if you need any further advice or support.

We look forward to speaking with you!

Jaswinder - Dyson Community Moderator
K
  • Kanka
  • New Member
  • 2 replies
  • March 16, 2025

Absolutely no help from Dyson again, wasted half an hour in chat and all they did was trying to sell me another body. I bought one last year and now I have two bodies one which not working at all and another one works on full power. Great service in warranty period, but after warranty they don’t care at all. 

Reply


Terms & ConditionsCookie settings

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings