5 months ago, I created a post that my vacuum cleaner was a disappointment. Dyson made arrangements to have the vacuum cleaner sent via UPS to an authorized repair shop. The vacuum cleaner ended up missing. After several attempts working with Dyson, they replaced it with a brand-new vacuum cleaner with ALL the attachments included. The replacement vacuum cleaner is fantastic. It is a BALL ANIMAL 3 COMPLETE. This vacuum cleaner moves easy, pulls up the carpet with great sucking power and is easy to operate! I’m a fan again!
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