Active Base Plate, MAX, red slider does not move on DC41. is this a fault?
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Active Base Plate, MAX, red slider does not move on DC41.
Best answer by Anonymous
Hey
It doesn’t look like any of our other members have experienced this issue, which can be seen as a positive. However, has mean you’ve waited some time for a reply.
The max slider should be easy to operate, if it is not moving or stuck in position, with no clear reason as to why, then it could have developed a fault. In this case, you may require a replacement cleaner head.
Before you look at a replacement part, can I suggest you check for any blockages or damage inside the cleaner head, ensuring the brush bar and casing is is free from obstructions. This video should help - How to reset the brush bar on your Dyson DC41 or DC43 vacuum
if this hasn’t solved the issue and you need to order a part, visit our How to: Order spare parts and accessories post. This walks through where you can order replacement, ensuring they are compatible with your machine.
Thanks.
Max.
This inactive topic has now been automatically closed. For help or advice, please create a new topic.
Hey
It doesn’t look like any of our other members have experienced this issue, which can be seen as a positive. However, has mean you’ve waited some time for a reply.
The max slider should be easy to operate, if it is not moving or stuck in position, with no clear reason as to why, then it could have developed a fault. In this case, you may require a replacement cleaner head.
Before you look at a replacement part, can I suggest you check for any blockages or damage inside the cleaner head, ensuring the brush bar and casing is is free from obstructions. This video should help - How to reset the brush bar on your Dyson DC41 or DC43 vacuum
if this hasn’t solved the issue and you need to order a part, visit our How to: Order spare parts and accessories post. This walks through where you can order replacement, ensuring they are compatible with your machine.
Thanks.
Max.
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